The Certified Healthcare Technology Specialist – Process
Workflow & Information Management Redesign (CHTS-PW) certification, offered
by AHIMA, demonstrates your expertise in analyzing, redesigning, and
implementing optimal administrative and clinical workflows within healthcare
organizations. This certification is specifically designed for professionals
who serve as a bridge between clinical staff and information technology teams.
It targets individuals from various backgrounds, including health information
management (HIM), information technology (IT), and healthcare administration
(such as practice administrators). Successful candidates are equipped to lead
initiatives that leverage health IT to improve efficiency, patient safety, and
quality of care, ultimately aligning workflow with the requirements of
meaningful use and other value-based care models. The CHTS-PW is a crucial
credential for anyone looking to make a tangible impact on the operational
success of modern healthcare delivery.
What the Course Entails and Exam Details
This examination assesses a candidate’s competency in
several key domains essential to the process redesign role. The core focus is
on the practical application of workflow principles within a clinical
environment that is increasingly dependent on electronic health records (EHRs)
and other health information technology. While there is no mandatory
prerequisite course, candidates must demonstrate knowledge in areas such as:
analyzing existing "as-is" workflows to identify bottlenecks and
inefficiencies; designing future-state "to-be" workflows that
incorporate best practices and regulatory requirements; managing the change
process to ensure successful adoption of new technologies and procedures;
supporting health IT implementation teams with workflow insights; and using
data to measure and sustain process improvements. The exam focuses on a
candidate's ability to ensure that technology serves the workflow, rather than
forcing clinical staff to adapt to suboptimal system limitations.
What to Expect in
the Final Exam
The CHTS-PW final exam is a comprehensive assessment of your
practical knowledge. It is a computerized, closed-book examination administered
in a proctored environment at a Pearson VUE testing center. The exam typically
consists of multiple-choice questions designed to test both your theoretical
understanding and your ability to apply workflow and information management
principles to real-world healthcare scenarios. While the exact number of
questions and time limit may vary slightly, candidates should prepare for a
rigorous session that requires both speed and accuracy. AHIMA does not publish
a fixed passing score; instead, it uses a scaled scoring method where a
specific scaled score must be achieved. For the most current and detailed
information on the exam format, total question count, and time allowance,
candidates are strongly advised to consult the official AHIMA Candidate
Handbook available on their website.
How to Study and Exam Centers
Effective preparation for the CHTS-PW exam requires a
multi-faceted approach. First and foremost, obtain and thoroughly review the
official AHIMA CHTS Candidate Handbook, which outlines the detailed content
domains and recommended study references. Utilize official AHIMA resources,
such as the CHTS-PW Exam Preparation Primer and any available sample questions.
Many candidates find it beneficial to supplement these with recognized
third-party practice exams and study guides to gain exposure to different question
styles. Engaging in hands-on work or simulation of workflow analysis,
flowcharting, and gap analysis is invaluable. Focus your study on the critical
aspects of meaningful use, clinical quality measures, change management models,
and project management methodologies as they apply to healthcare IT. To take
the exam, you must register through the AHIMA website, purchase an exam
voucher, and then schedule your testing appointment directly with Pearson VUE.
The CHTS-PW is available globally at authorized Pearson VUE testing centers,
and in some cases, may offer an online proctored option; verify availability on
the Pearson VUE website when scheduling.
Job Opportunities from the Course
A CHTS-PW certification opens a variety of career paths
within the intersection of healthcare, business process, and information
technology. Organizations value professionals who can ensure that significant
investments in health IT yield improvements in efficiency and patient care
quality. Potential job titles include:
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