What the Course Entails and Exam Details

The Epic Resolute PB Fundamentals course covers the core administrative and operational tasks associated with professional billing. Key topics include:

• Navigating the Revenue Cycle: Understanding the overall flow from patient registration to final payment.

• Account Structure and Management: Mastering how patient and guarantor accounts are organized.

• Charge Entry and Review: Learning how to enter and validate charges for professional services.

• Claims Processing: Generating, printing, and transmitting professional claims (e.g., CMS-1500).

• Payment Posting: Accurately applying insurance and patient payments.

• Accounts Receivable (AR) Management: Understanding the tools and workflows for claim follow-up, denials management, and self-pay collections.

• Billing Reports: Using Epic's reporting tools to monitor key performance indicators (KPIs).

The certification exam is designed to test your application of these concepts in real-world scenarios.

What to Expect in the Final Exam

The Epic Resolute PB Fundamentals exam typically consists of 40-60 multiple-choice questions.

You will have a set time limit, usually around two hours, to complete the exam.

The passing score requirement is generally set by the organization administering the training, often around 80%.

It is highly recommended to confirm the exact format and requirements directly through Epic's training portal (UserWeb), as specific details can be updated.

The exam focuses on your ability to apply logical workflows and utilize Epic system functionality, rather than simple rote memorization.

How to Study and Exam Centers

Preparation is key to success on the Epic Resolute PB Fundamentals exam. Follow these actionable strategies:

• Review Epic Training Companion Guides: Thoroughly study the official material provided during your training, as the exam is heavily based on this content.

• Utilize a Practice Exam: Engaging with a structured practice exam, like the [Epic Resolute Professional Billing (PB) Fundamentals Practice Exam], is crucial for identifying knowledge gaps and becoming familiar with the types of questions asked.

• Hands-on Practice: Spend significant time in the Epic playground or training environment practicing the actual workflows, such as generating a claim or posting a payment.

• Study Key Workflows: Focus on understanding the sequential steps and decision points in critical processes like AR follow-up or denial management.

Exam Centers: Epic certification exams are typically administered online through Epic's own learning management system (UserWeb). You will take the exam from your workplace or a location approved by your organization, often requiring a proctor. Unlike many other professional certifications, they are generally not taken at independent test centers like Pearson VUE. Ensure you are familiar with your organization's specific policies for scheduling and taking Epic exams.

Job Opportunities from the Course

Earning your Epic Resolute PB Fundamentals certification opens doors to various rewarding roles within healthcare organizations utilizing Epic Systems.

Specific job titles and career paths unlocked by this certification include:

• Epic Application Analyst (Resolute PB)

• Revenue Cycle Manager

• Professional Billing Coordinator

• Medical Billing Specialist

• Accounts Receivable Analyst

• Epic Consultant (focused on professional billing)

• Business Systems Analyst (Healthcare Revenue Cycle)