The EpicCare Ambulatory Core (AMB 100) certification is a cornerstone credential for healthcare professionals transitioning into the technical and analytical side of electronic health record (EHR) management. This certification is designed primarily for clinical analysts, application analysts, instructional designers, and credentialed trainers who will build, support, or teach Epic’s outpatient solutions. EpicCare Ambulatory is the primary application used by outpatient clinics to manage patient visits, charting, and scheduling, making this credential vital for optimizing clinician workflows in diverse ambulatory settings.
What the Course Entails and Exam Details
The AMB 100 curriculum provides a foundational understanding of the clinical and operational workflows within the ambulatory application. You will delve deeply into user-facing functionality and the underlying configuration (the "build") that makes it possible.
Key topics covered in the course and practice exam include:
Clinical Workflow Support: Mastering the patient encounter, including rooming, plan documentation, wrap-up, and signing visits.
Charting and Documentation: Efficient use of standard activities such as Chart Review, results entry, and flowsheets.
Orders Management: Procedures for entering, managing, and signing medication, procedure, and referral orders.
Navigators and Activities: Customizing and utilizing the logical framework (navigators) that guides users through specific clinical tasks.
SmartTools: Leveraging Epic’s powerful productivity tools, including SmartText, SmartPhrases, SmartLists, and SmartLinks, for rapid documentation.
In Basket: Understanding how to configure and manage the internal messaging system for lab results, refill requests, and patient communication.
While this guide focuses on the practice exam, it is designed to prepare you for the official Epic certification exam. The final exam typically tests your knowledge across several domains with a emphasis on scenario-based reasoning.
You can generally expect the following format in the final Epic certification exam:
Exam Type: A combination of multiple-choice and practical, "hands-on" simulated questions within the Epic environment.
Practical Component: For some Epic certifications, the final may include a build project, although the core (100-level) clinical exams focus more on comprehension of a standard configuration.
Passing Score: Epic usually requires a score of 80% or higher to achieve certification.
Time Limit: The time limit varies but generally provides enough time to complete all sections if you are well-prepared.
Delivery: Official exams are online, proctored through Epic's authorized system, often through a portal that requires registration by an authorized Epic organization.
The practice exam serves as a simulation, mirroring the difficulty, time constraints, and types of questions (both conceptual and workflow-based) that you will face in the official test.
A strategic approach is required to pass the EpicCare Ambulatory Core exam. Leverage your training and the tools Epic provides.
Follow these study strategies to maximize your success:
Complete the Companion Guide: Review the Trainer Companion or Training Guide associated with your course multiple times. This is your primary study source.
Practice in the "Play" Environment: Spend significant time in a Test or Play system performing the actual workflows. You must be able to complete a patient encounter without guidance.
Master SmartTools and Navigators: Be sure you understand not just how to use them, but the principles of how they are built and customized.
Take the Practice Exam Multiple Times: Do not just use it to check your knowledge; use it to test your speed and scenario-handling. Analyze every incorrect answer.
Use Epic’s UserWeb: The official Epic UserWeb hosts forums, documentation, and sometimes additional quiz materials.
Official Epic certification exams are administered through Epic’s internal system or partner proctoring services. Unlike some certifications that utilize a variety of third-party physical testing centers like Pearson VUE, Epic typically restricts exam access to employees of organizations that have implemented Epic or are in the process of doing so. Exams are generally scheduled through Epic's registration portal (often within the training tab) and are taken remotely with an online proctor.
Job Opportunities from the Course
Obtaining the EpicCare Ambulatory Core (AMB 100) certification is a strong differentiator that opens the door to high-demand technical and instructional roles in healthcare IT.
Upon certification, you are qualified for roles such as:
Clinical Analyst (Ambulatory)
Epic Application Analyst
Informatics Nurse Specialist
Epic Instructional Designer
Epic Credentialed Trainer (Ambulatory)
EHR Optimization Specialist
Epic Consultant (Ambulatory Build/Support)
Healthcare IT Project Manager (Ambulatory Tracks)
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